This summer, CTIA, a U.S.-based trade association with increasing influence in Canada, released new best practices for eliminating unwanted messages.
Why Are Your Messages Getting Blocked?
Posts Categorized: Developers
Why Mortgage Lenders Need SMS-Enabled Fintech
As a new decade quickly approaches, lenders are finally giving their customers more digital options and the trend is likely to explode in the coming years.
How SMS Can Support Patient Engagement in 2019
Text messages solve two problems at once: internal resource utilization and patient engagement.
Shared Short Code is Being Orphaned in US: What You Need to Know
Shared short codes are being phased out in the U.S., and Canadian carriers are likely to follow suit.
SMS API Framework: PHP vs Node.js
If you’re wondering whether to use PHP or Node.js as a framework for connecting text messaging capabilities to your business, consider the following.
Why SMS integration is key to successful contact center redundancy
Customers leading busy lives like to have options. Therefore, contact centers need redundant communication channels to optimize the customer experience.
Make Node.js Your SMS API Framework
Compared to Ruby, Python and PHP, the speed and performance quality of Node.js makes it an ideal web framework.
3 Factors That Make a SMS Aggregator Great
To ensure that your company chooses the best aggregator for your needs, consider these three important factors.
Concatenation Support Importance Increases
Concatenation support importance is increasing. It is due to the popularity of rich text formats like iMessage and Rich Communication Services (RCS). SMS text message standards bridge them, but it’s the efforts of some aggregators and our diligence that is helping to improve the end-user experience by ensuring longer messages arrive in the right order…. Read more »
Are Chatbots the Future of Customer Service?
No one likes waiting on hold to speak with a customer service representative.