Before the World Health Organization’s announcement of the COVID-19 pandemic, Swift SMS Gateway’s team met on March 8th. It was apparent to us text messaging was going to play a part in responding in the face of this mounting crisis and particularly its effect on community health services, institutions and possibly even lives. Swift’s strategic… Read more »
This summer, CTIA, a U.S.-based trade association with increasing influence in Canada, released new best practices for eliminating unwanted messages.
As a new decade quickly approaches, lenders are finally giving their customers more digital options and the trend is likely to explode in the coming years.
Text messages solve two problems at once: internal resource utilization and patient engagement.
Shared short codes are being phased out in the U.S., and Canadian carriers are likely to follow suit.
If you’re wondering whether to use PHP or Node.js as a framework for connecting text messaging capabilities to your business, consider the following.
Customers leading busy lives like to have options. Therefore, contact centers need redundant communication channels to optimize the customer experience.
Compared to Ruby, Python and PHP, the speed and performance quality of Node.js makes it an ideal web framework.
To ensure that your company chooses the best aggregator for your needs, consider these three important factors.
Concatenation support importance is increasing. It is due to the popularity of rich text formats like iMessage and Rich Communication Services (RCS). SMS text message standards bridge them, but it’s the efforts of some aggregators and our diligence that is helping to improve the end-user experience by ensuring longer messages arrive in the right order…. Read more »
