Improve the quality of your sales and services with SMS
SMS is now a mainstream method of communication between automotive dealerships and service providers and their customers. With a quick text, vehicle owners can be conveniently notified of when they need to bring their car in for an oil change, tune-up, seasonal adjustments, or any other services you provide. By integrating SMS into your CRM, you can streamline your workflow and increase your customer engagement by providing a fast and reliable two-way communication channel.
SMS use cases in the Automotive industry include:
- Notifying customers of service reminders and pick up times
- Receiving customer confirmation for service appointments
- Sending out emergency alerts for recalled parts