As technology advances, a number of services are evolving to take advantage. Historically, 911 has served as an service for individuals to call in the event of an emergency. However, due to the decline of phone calls and rise of modern communication techniques such as SMS text messaging, dispatchers are being trained to receive emergency reports via new methods.
In an effort to provide more convenience to its residents, the state of Maryland is implementing a $50 million upgrade to its emergency communications system, which includes its 911 services, according to a report in the Baltimore Sun. Soon, individuals in an emergency situation will be able to communicate with dispatchers via their smartphones. This includes sending pictures, videos and SMS messages describing or showcasing the status of an emergency.
This is part of a national effort to utilize the increasingly advanced functions of today's mobile devices. Other states have already begun testing various services that mitigate the risks associated with having to make a phone call in the event of an emergency.
According to the Sun, Vermont has experienced success with its 911 text message service. David Tucker, executive director of the state's Enhanced 911 Board, told the news source the ability to relay an emergency message without talking can be beneficial in many instances. If an individual is unable to talk or if they are in a situation where talking would increase their level of danger, texting is a valuable service.
"In one situation, we were able to get a medical responder to a person's house and they saved the person's life," Tucker said. "[In the other] we were able to intervene in a domestic situation. That person was able to contact us without making a voice call and being heard by the other party."
This service can also benefit emergency responders, who can use it to send out bulk emergency messages and help protect the safety of recipients. Swift SMS Gateway provides the tools needed to launch services just like this one.
As public schools opened in New York City this week, mayor Michael Bloomberg launched a new text message service to assist students' parents.
As part of his efforts to improve public education under his watch, Bloomberg is allowing parents to receive text alerts displaying calendar alerts, reminders and tips on how to access school resources.
The mayor spoke with the Wall Street Journal about the service and stressed the importance capitalizing on the new school year.
"The new school year is a new opportunity to build on the important progress we have made over the last several years, and working with schools, students and their families, we will do better this year than ever before," Bloomberg said. "That work starts by doing more to make sure parents have the information they need to help their children succeed – even when they are on the go."
In today's fast-paced environment, it's imperative for parents to know what their children are doing, how they are performing in school and if any changes are made that will affect their schedules. However, acquiring this information just isn't feasible using traditional methods. Adults on the go can't afford the time to search for information on their computers. Some even lack the ability to take phone calls. With text messaging, recipients can read a message and put their phone back in their pocket in a matter of seconds.
This is why sending text alerts is becoming so popular. It is the most effective way to relay pertinent information while taking up the least amount of time. Organizations considering implementing this kind of service should contact a text messaging service provider. Swift SMS Gateway offers the tools needed to coordinate an effective and efficient text alerts service.