What’s Next in the Future of SMS Chatbots?
As chatbot technology becomes more sophisticated, it will take on greater responsibilities, saving human resources for in-depth interactions with customers.
What You Need to Know About Verizon’s Long Code Surcharges
Any brand sending A2P messages over 10DLC long code on the Verizon network will see a cost increase.
Why Your Business Needs Toll-Free SMS
A toll-free number is an essential business tool that satisfies all your A2P needs.
Shared Short Code is Being Orphaned in US: What You Need to Know
Shared short codes are being phased out in the U.S., and Canadian carriers are likely to follow suit.
SMS API Framework: PHP vs Node.js
If you’re wondering whether to use PHP or Node.js as a framework for connecting text messaging capabilities to your business, consider the following.
2019 Text Messaging Changes
The new year has started with major text messaging changes with surcharge fees levied by carriers and AT&T ending Shared Short Code. Internationally, Telcos are… Read More
Data Sovereignty and Consumer Protections
Issues surrounding data sovereignty could place your information in jeopardy.
Why SMS integration is key to successful contact center redundancy
Customers leading busy lives like to have options. Therefore, contact centers need redundant communication channels to optimize the customer experience.
Why US Companies Are Migrating Data Outside the US
U.S. information privacy rights are no longer protected by federal regulations.
